Suitability Guide

We want your inflatable hire to be safe and hassle-free! This guide will help you determine if your garden is suitable for setup.

✅ Best Surface – Natural Grass

Natural grass is ideal for securing a bouncy castle, as it allows us to firmly peg down the inflatable. The grass must be firm to ensure the pegs hold securely.

❌ Unsuitable Surfaces

We cannot set up on the following:

Driveways, car parks, slabs, monoblock, or tarmac – These surfaces don’t allow for proper anchoring. We do not use sandbags as a substitute.
Half grass/half concrete setups – This does not provide a secure base.
Steep slopes – A slight slope is fine, but a steep one is unsafe.
Wet, soggy ground – Pegs can easily come loose in high winds.

⚠️ Special Considerations

Concrete – We can set up on concrete, but we will need to drill 10cm bolts into the floor, which will leave a 5p-sized hole. There is a £25 fee per inflatable for this service.
Artificial Grass – We can set up on artificial grass, but we will need to insert 28cm stakes, which requires cutting a small slit in the grass. A small charge applies, and we do not accept responsibility for any damage.
Dirt/Soil Areas – We can set up if the soil is firm enough. Please let us know in advance so we can bring a groundsheet.
Chipped Stone/Gravel – If the ground underneath is solid enough for a 28cm peg, it may be suitable. If we arrive and our team cannot secure the inflatable, we will unfortunately have to cancel the booking for safety reasons.

🌬 Wind & Safety Precautions

Our inflatables can generally be used in winds up to 24mph.
However, we may lower this limit based on factors like site exposure, surface stability, and other safety risks during our on-site risk assessment.

Still Unsure? Let Us Check!

If you're not sure whether your garden is suitable, send us photos via email or Facebook, and we’ll review them. During busy periods, please allow 1-2 days for a response.

Your safety is our priority, and we’ll do our best to find a solution that works for you!